Effective Date: 06/22/2025
Last Updated: 06/22/2025
Website: https://island-eyecare.ca

At Island Eyecare, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

1. Who We Are

Our website address is: https://island-eyecare.ca

2. Comments

When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be shared with the Gravatar service to check if you’re using it. You can review Gravatar’s privacy policy at: https://automattic.com/privacy/. After comment approval, your profile picture may appear publicly alongside your comment.

3. Media

If you upload images to the website, you should avoid including images with embedded location data (EXIF GPS). Other users may be able to extract this data from images on the site.

4. Cookies

We use cookies for your convenience and functionality:

  • If you leave a comment, you may opt to save your name, email, and website in cookies. These last for one year.

  • A temporary cookie is set on the login page to determine if your browser accepts cookies—it is discarded when you close your browser.

  • Login and display preference cookies are used when you log in. Login cookies last two days (or two weeks if “Remember Me” is selected), and display preference cookies last one year.

  • Editing or publishing content stores a cookie with the article’s post ID, which expires after one day.

5. Embedded Content from Other Websites

Pages on this site may include embedded content (e.g. videos, images, articles). Embedded content from third-party websites behaves as if you visited those websites directly.

These third-party sites may collect data, use cookies, embed third-party tracking, and monitor your interaction with their content—especially if you are logged into those sites.

6. Who We Share Your Data With

If you request a password reset, your IP address may be included in the reset email.

7. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to recognize and auto-approve follow-up comments.

  • For registered users (if applicable), we store the personal information you provide in your user profile. You can view, edit, or delete your information (except usernames). Site administrators can also edit this information.

8. Your Data Rights

If you have an account or have left comments, you may request an exported file of the personal data we hold about you. You may also request the erasure of your personal data. This excludes data we are required to retain for administrative, legal, or security purposes.

9. Where Your Data Is Sent

Visitor comments may be screened through automated spam detection services.

10. SMS Communications

SMS Consent & Use

By providing your phone number through any form on our website, you consent to receive SMS (text) messages from Island Eyecare, which may include:

  • Appointment confirmations and reminders

  • Patient service follow-ups and inquiries

  • Promotional or educational messages

Message frequency may vary. Standard message and data rates may apply. You can reply HELP for support or STOP to unsubscribe at any time.

Consent Format Example

You may encounter this opt-in language on our forms:

[✓] By providing your number, you agree to receive text messages from Island Eyecare. These include automated reminders, marketing messages, and general inquiries. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt-out.

This checkbox must be selected to complete SMS-related submissions.

SMS Data Privacy

We respect your privacy. Island Eyecare does not share or sell your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes. Your mobile phone information is stored securely and only used for the communications outlined above, in full compliance with Canadian privacy law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or service offerings. Revisions will be posted with an updated effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

Island Eyecare
1059 Fort ST Victoria BC V8V3K5
250.383.3937
[email protected]