Terms of Service

Last Updated: June 1, 2026

Welcome to Island Eyecare. By accessing or using this website, scheduling an appointment, submitting your information through our website or forms, or communicating with us electronically, you agree to be bound by these Terms of Service.

1. Website Use

This website is provided for informational and educational purposes related to the services offered by Island Eyecare. You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

We reserve the right to modify, suspend, or discontinue any aspect of the website at any time without notice.

2. Communications Consent

By providing your contact information through our website, online forms, appointment scheduling tools, consultation requests, surveys, contests, or other communication channels, you consent to receive communications from Island Eyecare regarding:

  • Appointment reminders
  • Appointment confirmations
  • Patient care follow-up communications
  • Treatment instructions and recommendations
  • Service-related updates
  • Account notifications
  • Customer support communications
  • Other business-related matters

If you separately provide consent to receive marketing communications, you may also receive promotional messages, special offers, educational content, event invitations, and updates regarding products and services offered by Island Eyecare.

Message frequency may vary.

Message and data rates may apply.

Your consent to receive communications is not a condition of purchasing any product or service.

3. ISLAND EYECARE SMS PROGRAM

This service provides appointment reminders, appointment confirmations, patient care follow-up communications, educational information, and promotional offers to patients who have opted in to receive text messages from Island Eyecare.

You can cancel the SMS service at any time. Just text “STOP” to 250-383-3937. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or 250-383-3937.

Carriers are not liable for delayed or undelivered messages.

If you have any questions regarding privacy, please read our privacy policy:

https://island-eyecare.ca/privacy-policy/

4. Privacy

Your privacy is important to us. Any personal information collected through this website, our communication channels, or our services is handled in accordance with our Privacy Policy.

By using our website or providing information to us, you acknowledge and agree to the collection, use, and disclosure of information as described in our Privacy Policy.

5. Medical Disclaimer

Information provided on this website is intended for general informational and educational purposes only.

Nothing contained on this website constitutes medical advice, diagnosis, treatment recommendations, or the establishment of an optometrist-patient relationship.

Individual results may vary. You should consult with a qualified healthcare professional regarding your specific eye health concerns and treatment options.

In the event of a medical emergency, contact emergency services immediately.

6. Intellectual Property

All content contained on this website, including text, graphics, logos, images, videos, designs, and other materials, is the property of Island Eyecare or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

7. Third-Party Links

This website may contain links to third-party websites or services. Island Eyecare is not responsible for the content, privacy practices, availability, or accuracy of any third-party websites.

Accessing third-party websites is done at your own risk.

8. Disclaimer of Warranties

This website and all information contained within it are provided on an “as is” and “as available” basis.

Island Eyecare makes no warranties, express or implied, regarding the accuracy, reliability, completeness, availability, or suitability of the website or its content.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Island Eyecare, its owners, directors, employees, contractors, affiliates, and representatives shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from:

  • Use of or inability to use the website
  • Reliance on information provided through the website
  • Communications sent through electronic channels
  • Website interruptions, errors, or security breaches
  • Any services or products offered through Island Eyecare

10. Indemnification

You agree to indemnify and hold harmless Island Eyecare and its affiliates, employees, contractors, and representatives from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the website or violation of these Terms of Service.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Island Eyecare

1059 Fort Street
Victoria, BC V8V 3K5

Phone: 250-383-3937

Email: [email protected]

Website: https://island-eyecare.ca